Shipping policy

All orders are processed within 1–3 business days. Since our products are fulfilled through trusted global suppliers, please allow this time for your order to be prepared before it ships.

Shipping Times

• Standard Shipping (CJPacket/ePacket): 7–15 business days

• Express Shipping: 5–10 business days

• Delivery times may vary depending on your location and customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your order and destination.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.

Customs & Import Duties

International orders may be subject to customs fees or import duties upon arrival, which are the responsibility of the customer and not included in the order total.

Delays

Please note that delivery estimates are not guaranteed and may be affected by customs, weather, or carrier delays especially during peak seasons.

Lost or Missing Packages

If your order hasn’t arrived within the estimated delivery window, please contact us at [voltive1@gmail.com] and we’ll help track it down.